Operations Manager

Company: Paradigm Oral Health
Location: Tyler
Posted on: November 7, 2024

Job Description:

Role and Responsibilities As the Operations Manager, you will play a pivotal role in overseeing the operational efficiency, growth, and success of multiple oral surgery practices within a designated region. This position requires strong leadership skills, strategic thinking, and a passion for delivering exceptional patient care. This position works with the SVP of Patient Focused Operations to oversee the operational performance of each Practice in their region.

• Lead and manage the day-to-day operations of multiple oral surgery practices within the assigned region.
  • Develop and implement operational policies, procedures, and protocols to ensure consistency and efficiency across all practices.
    • Monitor key performance indicators (KPIs) and metrics to assess practice performance and identify areas for improvement.
      • Provide guidance and support to practice managers and staff to optimize workflow, patient satisfaction, and overall productivity.
        • Work closely with finance and accounting teams to develop annual budgets, forecasts, and financial goals for each practice.
          • Monitor financial performance, including revenue, expenses, and profitability, and take proactive measures to address any variances.
            • Identify opportunities for revenue growth, cost reduction, and operational optimization to maximize profitability while maintaining high-quality patient care standards.
              • Collaborate with senior leadership to develop and execute strategic plans for business growth and expansion within the region.
                • Conduct market analysis and identify new opportunities for practice acquisition, partnership, or market penetration.
                  • Develop and implement marketing strategies to enhance brand awareness, attract new patients, and drive patient referrals to the practices.
                    • Ensure compliance with all regulatory requirements, industry standards, and best practices governing oral surgery practices.
                      • Stay abreast of changes in healthcare regulations, insurance policies, and legal requirements, and implement necessary updates and training to ensure compliance.
                        • Recruit, hire, train, and develop top talent for key leadership and clinical positions within the region.
                          • Provide ongoing coaching, mentorship, and professional development opportunities to practice managers and staff to foster a culture of excellence and continuous improvement.
                            • Conduct performance evaluations and provide feedback to drive individual and team growth and development.
                              • Performs other related duties as required
                                
                                Education and Experience
                                • Bachelor's degree in Healthcare Administration, Business Administration, or related field; Master's degree preferred.
                                  • Minimum of 5 years of experience in healthcare administration or operations management, preferably in oral surgery or dental practice management.
                                    • Proven track record of successfully leading and managing multiple healthcare facilities or practices, preferably in a multi-site setting.
                                      • Strong financial acumen and experience in budgeting, financial analysis, and revenue cycle management.
                                        • Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams towards common goals.
                                          • Thorough understanding of healthcare regulations, compliance requirements, and industry trends.
                                            • Proficiency in Microsoft Office Suite and practice management software systems.
                                              • Willingness to travel within the assigned region as needed.
                                                • Time management skills; ability to multitask and complete work while traveling
                                                  • Thorough knowledge of territory, market, and clients
                                                    • Excellent problem-solving and critical thinking skills
                                                      • Organized with attention to detail
                                                        
                                                        
                                                        
                                                        PI9e1148b931ca-37248-35771278

Keywords: Paradigm Oral Health, Longview , Operations Manager, Executive , Tyler, Texas