IT SYSTEMS ENGINEER

Company: Technologix LLC
Location: Shreveport
Posted on: October 31, 2024

Job Description:

OverviewTechnologix Group is seeking an experienced; highly customer service oriented process-driven IT Systems Engineer. This position requires a proven track record of exceptional customer service skills with a passion to motivate and grow a team. The ideal candidate for this position is a 'jack of all trades', who enjoys the challenge of working on various technologies. This position is available at our downtown Shreveport office. For certain matches this position could be hybrid / remote with periodic visits to our Shreveport Office through the year.
Essential Duties & Responsibilities

• Review scope of work and manage implementation of projects
• Provide remote and on-site server/workstation support and maintenance
• Install applications and operating systems on customer hardware
• Test new products and technologies prior to deployment
• Create thorough and accurate documentation on all projects and support incidents
• Administer and support Microsoft-based customer networks
• Investigate user problems and identify their source; determine solutions; test and implement solutions
• Configure and install servers, Windows networks, firewalls, switches and other related equipment, devices and systems Knowledge Requirements
  • All Windows desktop and server operating systems
  • Active Directory, Group Policies
  • Exchange Server
  • Microsoft 365 and SharePoint administration
  • RMM platforms such as N-Able, LabTech, or Kaseya
  • Enterprise-class network equipment such as Cisco, HP, Dell
  • Network security products from Fortinet, Cisco, and Sophos
  • VMware and Hyper-V virtualization platforms
  • Veeam Backup and Replication
  • SAN or HyperConverged Storage experience
  • Enterprise Anti-Virus platforms such as Sophos, Bitdefender, Webroot, etc.
  • All Microsoft Office Productivity Suites - Apple product knowledge a plus, iOS/osX Qualifications
    • 4 + years of experience supporting and implementing network and systems infrastructure solutions
    • Professional, Industry, and Vendor certifications are required (examples: MS Server MCSA, MS Desktop MCSA, CCNA Routing & Switching)
    • Strong technical knowledge and understanding of SMB networks, infrastructure, and equipment
    • Ability to concisely document issues and resolution steps Perks of working at Technologix:
      • Career development
      • Comprehensive health and dental plans
      • 401(k) with contribution matching

Keywords: Technologix LLC, Longview , IT SYSTEMS ENGINEER, Other , Shreveport, Texas